WEBSITE TERMS OF SERVICE

Sacred Veil Haven LLC

Last Updated: April 10, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Sacred Veil Haven LLC (“Company,” “we,” “us,” “our”), located at www.sacredveilhaven.studio, including all content, functionality, services, and products offered through it. By accessing or using this Website, you agree to be bound by these Terms in their entirety. If you do not agree, please do not use the Website.

1. Eligibility

You must be 18 years of age or older to access or use this Website. By using the Website, you represent and warrant that you meet this requirement.

We do not knowingly collect information from individuals under the age of 18.

Use of the Website by anyone under 18 is unauthorized and constitutes a violation of these Terms.

2. Nature of Content — No Medical or Professional Advice

All Website content — including text, graphics, images, blog posts, product descriptions, service descriptions, ritual guidance, and educational materials — is spiritual, educational, and informational in nature only.

Nothing on this Website constitutes medical, psychological, psychiatric, legal, or financial advice, diagnosis, or treatment.

The practitioner, Jeanette Koontz, does not diagnose, treat, cure, or prevent any medical or mental health condition through Website content. The services and content offered through this Website are not substitutes for professional medical care, therapy, or licensed counsel of any kind.

You are encouraged to consult appropriate licensed professionals for any health, legal, or financial concerns.

Reliance on any Website content is solely at your own risk.

3. Services and Products

Descriptions of services (e.g., remote Reiki, intuitive/channeled readings, energy mapping, ritual guidance, somatic grounding support) and products (e.g., ritual kits, sprays, candles, somatic grounding tools) are provided for general informational purposes.

We reserve the right to modify, discontinue, update, or introduce any offering, pricing, or availability without prior notice.

All prices are listed in USD and are subject to change.

4. User Accounts

If you create an account on this Website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating your account and to keep that information current.

You must notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Prohibited Conduct

You agree not to:

Use the Website for any unlawful purpose or in violation of these Terms
Harass, abuse, defame, threaten, intimidate, or harm any person
Interfere with or disrupt the Website’s security, functionality, servers, or networks
Upload or transmit viruses, malware, or other harmful code
Copy, reproduce, distribute, resell, license, or share any intellectual property from the Website without prior written permission
Use any automated system (e.g., bots, scrapers, crawlers) to access or collect data from the Website
Attempt to reverse-engineer, decompile, or extract source code from the Website
Misrepresent your identity or affiliation with any person or entity
Use content from sessions, readings, or ritual guidance to create competing services or derivative works

6. Intellectual Property

All content on this Website — including but not limited to written materials, ritual frameworks, channeled content, session methodologies, energetic mapping processes, product descriptions, blog posts, educational materials, logos, graphics, designs, and brand elements — is the exclusive intellectual property of Sacred Veil Haven LLC, protected by copyright, trademark, trade dress, and other applicable intellectual property laws.

You may not reproduce, distribute, modify, publicly display, perform, create derivative works from, or commercially exploit any content without prior written permission.

A single copy of materials for personal, non-commercial, private use is permitted.

Unauthorized use of any intellectual property may result in legal action.

Important: Ritual frameworks, channeled content, session structures, and energetic processes shared during sessions or on this Website are proprietary. They may not be taught, resold, redistributed, or incorporated into other practitioners’ offerings without express written consent from Sacred Veil Haven LLC.

7. Third-Party Platforms and Links

We integrate with third-party platforms to operate our business, including but not limited to: Stripe, Square, Acuity Scheduling, Squarespace, email marketing platforms (e.g., Mailchimp or similar), and shipping/fulfillment providers.

We are not responsible for their practices, privacy policies, terms, or security.

The Website may contain links to external websites or resources. We do not endorse, control, or assume responsibility for any third-party content, policies, or practices.

Your interactions with third-party platforms are governed by their own terms and policies.

8. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, SERVICES, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY COLORADO LAW, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE WEBSITE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY COLORADO LAW, IN NO EVENT SHALL SACRED VEIL HAVEN LLC, ITS OWNER, PRACTITIONER, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES) ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, ANY CONTENT, SERVICES, OR PRODUCTS OBTAINED THROUGH THE WEBSITE, OR ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE WEBSITE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO SACRED VEIL HAVEN LLC IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Assumption of Risk

By accessing and using this Website, including engaging with any content, services, or products, you acknowledge and voluntarily assume all risks associated with:

Reliance on spiritual, intuitive, or energetic content
Emotional, psychological, or physical responses to content or products
Decisions made based on information obtained through the Website
Use of ritual products, tools, or guidance provided through the Website

You agree that Sacred Veil Haven LLC bears no responsibility for how you interpret, apply, or act upon any content encountered on this Website.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sacred Veil Haven LLC, its owner, practitioner, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising from or related to:

Your violation of these Terms
Your use or misuse of the Website
Your violation of any applicable law, regulation, or third-party rights
Any content you submit, post, or transmit through the Website
Your negligence, willful misconduct, or fraudulent behavior

12. DMCA Copyright Notice and Counter-Notice

We respect intellectual property rights. If you believe material on this Website infringes your copyright, you may provide a written notice to operations@sacredveilhaven.studio that includes:

(a) Identification of the copyrighted work claimed to have been infringed
(b) Identification of the allegedly infringing material and its location on the Website
(c) Your contact information (name, address, telephone number, and email)
(d) A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
(e) A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf
(f) Your physical or electronic signature

Counter-Notice: If you believe material was removed or disabled in error, you may submit a counter-notice to the same address that includes: your name and contact information, identification of the material that was removed and its prior location, a statement under penalty of perjury that the material was removed by mistake or misidentification, and your consent to the jurisdiction of the federal courts in Denver County, Colorado.

We will process all notices and counter-notices in accordance with the Digital Millennium Copyright Act.

13. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to: natural disasters, pandemics, government actions, power or internet outages, cyberattacks, acts of terrorism, or other force majeure events.

Affected obligations will be suspended for the duration of the event.

14. Dispute Resolution and Governing Law

Governing Law. These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of laws principles.

Good-Faith Resolution. Any dispute arising from or related to these Terms shall first be addressed through good-faith negotiation between the parties.

Binding Arbitration. If a dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in Denver, Colorado, administered under the Consumer Arbitration Rules of the American Arbitration Association (AAA).

Class Action Waiver. All disputes shall be resolved on an individual basis only. You waive any right to participate in class actions or class arbitrations.

Small Claims Exception. Claims that qualify for small claims court may be filed in Denver County, Colorado.

Venue. For any matters not subject to arbitration, exclusive jurisdiction and venue shall be in the state or federal courts located in Denver County, Colorado.

15. Accessibility

Sacred Veil Haven LLC is committed to making our Website accessible to all visitors. If you experience any difficulty accessing content or functionality, please contact us at operations@sacredveilhaven.studio. We welcome your feedback and will make reasonable efforts to improve accessibility.

16. Termination

We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any conduct that violates these Terms or is otherwise harmful to the Company or other users.

Upon termination, all provisions that by their nature should survive — including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Dispute Resolution — shall remain in full force and effect.

17. Changes to These Terms

We may update or revise these Terms at any time. The “Last Updated” date at the top of this page indicates when the most recent changes were made.

Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically.

18. Severability, Entire Agreement & Contact

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Entire Agreement. These Terms, together with our Privacy Policy and Client Services Agreement & Liability Waiver, constitute the entire agreement between you and Sacred Veil Haven LLC regarding your use of the Website.

Contact. For questions about these Terms, please contact us:

Email:operations@sacredveilhaven.studio

Mail:

Sacred Veil Haven LLC

1500 N Grant St. Suite 10188

Denver, CO 80203